At Walia Building Supplies , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or make purchases from us.

1. Information We Collect

We may collect the following types of information to provide you with a seamless shopping experience:

• Personal Information : Name, email address, phone number, billing and shipping addresses.
• Order Details : Products purchased, payment information, and order history.
• Website Usage Data : IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you about your orders, updates, and promotions.
• To improve our website, products, and services based on customer feedback and usage patterns.
• To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners for specific purposes:

• Payment Processors : To process payments securely.
• Shipping Providers : To deliver your orders.
• Legal Authorities : If required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

• Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.
• You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. All transactions are processed through secure, encrypted channels to safeguard your data.

6. Your Rights

Under Australian privacy laws, you have the following rights:

• Access : Request a copy of the personal information we hold about you.
• Correction : Update or correct any inaccurate or incomplete information.
• Deletion : Request the removal of your data, subject to legal and operational requirements.
• Opt-Out : Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Phone : 0430 040 343
• Address : 19 Duffy St, Epping VIC 3076
  

Thank you for trusting Walia Building Supplies with your personal information. We are dedicated to maintaining your privacy and ensuring a safe shopping experience.